ViaFix is ideal for web shops that want to reach new customers. Many purchasing decisions are not made when people are browsing a web shop or visiting a store, but wherever they happen to be when they decide they want something – perhaps in their kitchen or bathroom. Because their smartphone is often within reach, customers can place their spur-of-the-moment orders quickly and easily using ViaFix.
By offering their products in ViaFix, web shops can get the attention of potential customers at precisely the right moment, with no costs. As soon as the customers submits an order, the relationship can be extended further by means of offers, promotions, and obviously above all by excellent service provision.
As well as providing an excellent tool to acquire new customers, ViaFix is also a superior vehicle for improving service provision to existing customers. Purchasers do not always feel like going through the web shop purchasing process for a single product even if they do have time, so purchases are postponed, made somewhere else at a convenient opportunity, or simply forgotten. Thanks to ViaFix, the ordering relationship remains intact, especially when someone doesn’t want to shop, but just wants a quick fix.